Features:
- Compatible with DIN EN ISO 5223
- Stainless Steel
- Sample quantity prox. 100gr
SHIPPING CONDITIONS
We have a 3 to 15 day shipping commitment for all orders confirmed before 3pm Portuguese time.
This commitment is met in most cases, although it may depend on the type of service chosen by the buyer and the nature of the materials and the condition and measurements of the packaging.
Although we will do our best to ensure that we receive your order quickly, we know that it is not always possible to achieve this. If you are not satisfied with the receipt, we promise to refund the amount paid for shipping as long as you inform us within 24 hours of receiving the order via the online Customer Service available in the shop.
Packages are usually delivered within two days of payment verification and are shipped by carrier with package tracking and delivery without signature verification upon arrival.
If you prefer extra shipping with signature verification, a special charge will apply. Therefore, please contact us before choosing this method. Regardless of the method you choose, we will provide you with a link to track the package online.
Shipping costs include handling and packaging costs as well as shipping costs. Handling charges are fixed, while shipping charges vary according to the total weight of the shipment. We advise you to group your purchases into a single order. We cannot group two or more different orders into a single shipment. Shipping charges will apply to each shipment.
Your package is shipped at your own risk, but special care is taken to protect fragile items.
Boxes are of sufficient size and your items are shipped well protected.
RETURN CONDITIONS
If the online customer wishes to return the equipment or request a refund, he or she may do so within 14 days of receiving the order, provided that the product is intact, exactly as when it was sent and accompanied by the invoice.
Email us at geral@ventisec.pt with the following information:
- Customer details: Name, Email, Telephone, Address, VAT number
- Equipment Details: Order no., Description of fault
SECURE PAYMENT
For your security, we offer secure payment via SSL. This system encrypts and protects your personal data. ventisec.com will not save any data from your credit or debit card, this information will be stored in the IFTHENPAY in encrypted form as long as you authorize it.
